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Terms & Conditions

GENERAL & MEMBERSHIP TERMS & CONDITIONS

GENERAL TERMS

  1. Members must be 18 or older.

  2. There may be occasions where we must cancel classes and activities. We will make best endeavours to let you know of such cancellations in advance. You will not be entitled any refund on your membership plan fees in such circumstances.

  3. We will not be liable or responsible for any failure to provide classes or activities, that is caused by any event that is outside of our reasonable control.

  4. As a consumer, you have legal rights in relation to any services that are not provided. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these terms will affect these legal rights.

  5. This agreement is governed by U.K. Law.

  6. We may terminate this agreement with immediate effect if you are in breach of the Membership rules.

  7. You must complete the medical health questionnaire prior to engaging in any of the activities offered. We reserve the right to refuse to allow any perspective member to participate in any activity who has not provided the information required. In this event any monies paid will be fully refunded less a £20 administration fee. You will advise us immediately should your circumstances change.

 

INFORMATION ABOUT US

  1. If you have any questions or if you have any complaints, or you need to contact us in writing  re any of the clauses in these terms and conditions, please contact us by e-mailing us at: divalentinefitness@outlook.com . We will confirm receipt by return email

 

YOUR PERSONAL INFORMATION

  1. To view our Privacy Notice, click here.

 

MEMBERSHIP TERMS AND CONDITIONS PRINCIPAL TERMS

  1. This agreement commences once you have indicated your acceptance on the booking section of the web site.

  2. This agreement will become binding on you and us when we contact you to confirm your membership application (plan) has been accepted, at which point a contract will come into existence between you and us.

  3. You will be entitled to all the rights and privileges set for the type of Membership/plan you have chosen.

  4. You cannot transfer this agreement to a third party

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MEMBERSHIP PLANS

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BRONZE, SILVER, & GOLD PLANS: (For current prices see “Plans and Prices” page of the website)

  1. A Bronze plan entitles you to 2 classes per week for a 4-week period.

  2. A Silver plan entitles you to 3 classes per week for a 4-week period.

  3. A Gold plan entitles you to unlimited classes for a 4-week period.

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DIRECT DEBIT FEES AND CHARGES

  1. The first month's membership fees are collected from you by us either by Debit / Credit card at time of purchase.

  2. We reserve the right to apply an admin fee if you opt to upgrade your membership.

  3. Your second Direct Debit, for monthly membership fees, will be collected one month after commencement of the plan. Subsequent Direct Debits for monthly membership fees will be collected monthly thereafter. Each payment made is non-refundable.

  4. If any Direct Debit is returned unpaid or if any other form of payment is not honoured, you shall be liable for administration fee of £10. If further payments are not made, we reserve the right to either suspend or terminate your membership. You will be notified in writing; an e mail will constitute written notice, of our decision.

  5. You agree to advise us immediately of any change to the Members details provided including any changes to the information provided on the medical health questionnaire.

  6. We reserve the right to increase the membership fees. We will give you at least 1 months' notice of any forth coming price increase which will include when the price increase will take effect. During this period, you will have the right to terminate your membership in accordance with the membership terms and conditions. If you do not terminate the membership by the date given to you in the notice, then the price of your membership will be automatically increased in accordance with our notice.​​

 

TERMINATION

  1. You may terminate your membership at any point by cancelling your direct debit with your bank. You are required to notify us giving 3 working days’ notice of your intention to do so.

  2. In the above circumstances your membership will remain in force until the day before your next payment is due, at which point it will automatically terminate.

  3. You will be entitled to 50% of the pro rata'd amount as refund for any unused membership.

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PAYMENT TERMS:

  1. All plans must be paid in full in advance.

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